Camp

Video Files

Course Handbook

Video Files Course Overview : FFM Business Development and Tendering processes
Course content: contractor requirements for on-site services commercial management.
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Course Handbook

Video Files Course Overview : FFM Operational Management processes
Course content: contractor requirements for on-site services operational management.
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Distance Learning:
Downloadable Video Files

MacKay Group provides distance learning training courses in the complex discipline of delivering high quality food and facility management services to the energy, resources and construction industries through presentations and lectures presented on downloadable video files.

Master Class in Food & Facility Management Services: Oil, Gas and Mining

The video file courses cover procurement and tendering processes relevant to energy and resources companies, business development processes relevant to contractors and operational management processes of interest to both groups.

The aim of the two Master Classes are to enhance the understanding of both groups (clients and contractors) of the processes that each needs to follow to deliver a successful FFM contract.

They also aim to provide participants with an understanding of the other party's processes to improve mutual understanding of technical, commercial and contractual requirements prior to and following, the contract award.

The outcome of this aligning and understanding of each other's requirements will be the delivery of the services that meet end-user requirements in addition to the contractor's own business objectives.

The video files allow you to benefit from the classroom training and participant interaction within the constraints of your own schedule and to focus on specific parts of the training as required by your business priorities.

5-Day Master Class Programme: Procurement and Commercial Management Processes (see details in brochure)

Part 1 Introduction to the FFM Market
Creating & Identifying Attractive Tenders
Part 2 Creating Strategic Relationships
Tender Preparation Planning
Part 3 Determining Contract Requirements
Part 4 Pricing, Profitability & Cash Flow Models
Part 5 Sales Proposal and Contract Review
"The training was focussed and had a high level of participant interaction and engagement." GM Operations, ISS Indonesia

5-Day Master Class Programme: Operational & Quality Management (see details in brochure)

Part 1 Operations & Business Development, QMS, Mobilization Planning, Off-Site Support Function
Part 2 Accommodation Management, Food Service, Housekeeping & Laundry
Part 3 Contract Management, Food Safety, Internal Control
Part 4 Stock Control Management, Health & Safety Management
Part 5 Human Resources Management, Customer Service Management, Demobilisation Planning
"The MacKay Group team have been professional, reliable and courteous and their knowledge of the operational standards of the oil and gas and mining industry has greatly benefitted Begoubitia Group." Operations Director, Begoubitia Group, Gabon