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Course Handbook: 5-day residential Master Class in Procurement and Business Development Processes.
Course content: end-user requirements for procurement of on-site services.
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Course Handbook: 5-day residential Master Class in Operational Management Processes.
Course content: contractor requirements for on-site services commercial management.
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In-House Training:
Private/In-House Management Training Course
MacKay Group provides private/in-house executive and management training courses in the complex discipline of delivering high quality food and facility management services to the energy, resources and construction industries at on-site and off-site training locations designated by their clients during periods that fit with their operational schedule.
Master Class in Food & Facility Management Services: Oil, Gas and Mining
The courses cover procurement and tendering processes relevant to energy and resources companies, business development processes relevant to contractors, and operational management processes of interest to both groups.
The aim of the two Master Classes are to enhance the understanding of both groups (clients and contractor) of the processes that each needs to follow to deliver a successful FFM contract.
They also aim to provide participants with an understanding of the other party's processes to improve mutual understanding of technical, commercial and contractual requirements prior to, and following, the contract award.
The outcome of this aligning and understanding of each other's requirements will be the delivery of the services that meet end-user requirements in addition to the contractor's own business objectives.
The core skills are brought together in a comfortable internal learning environment, enhanced with discussions relevant to the organisation and its environment and the surfacing of solutions that address both critical internal and external key success factors.
5-Day Master Class Programme: Procurement and Commercial Management Processes (see details in brochure)
| Day 1 | Introduction to the FFM Market Creating & Identifying Attractive Tenders |
| Day 2 | Creating Strategic Relationships Tender Preparation Planning |
| Day 3 | Determining Contract Requirements |
| Day 4 | Pricing, Profitability & Cash Flow Models |
| Day 5 | Sales Proposal and Contract Review |
| "The training was focussed and had a high level of participant interaction and engagement." GM Operations, ISS Indonesia |
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5-Day Master Class Programme: Operational & Quality Management (see details in brochure)
| Day 1 | Operations & Business Development, QMS, Mobilization Planning, Off-Site Support Function |
| Day 2 | Accommodation Management, Food Service, Housekeeping & Laundry |
| Day 3 | Contract Management, Food Safety, Internal Control |
| Day 4 | Stock Control Management, Health & Safety Management |
| Day 5 | Human Resources Management, Customer Service Management, Demobilisation Planning |
| "The MacKay Group team have been professional, reliable and courteous and their knowledge of the operational standards of the oil and gas and mining industry has greatly benefitted Begoubitia Group." Operations Director, Begoubitia Group, Gabon |
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