Course Handbook: 5-day Master Class in Procurement and Commercial Management Processes.
Course content: end-user requirements for procurement of on-site services.
Course Handbook: 5-day Master Class in Operational Management Processes.
Course content: contractor requirements for on-site services commercial management.
Open Training Course
MacKay Group provides training courses in the complex discipline of delivering high quality food and facility management services to the energy, resources and construction industries at various international centres throughout the year.
Master Class in Food & Facility Management Services: Oil, Gas and Mining
The courses cover procurement and tendering processes relevant to energy and resources companies, commercial management processes relevant to contractors and operational management processes relevant to both groups.
The aim of the two Master Classes are to enhance the understanding of both groups (clients and contractors) of the processes that each needs to follow to deliver a successful FFM contract.
They also aim to provide participants with an understanding of the other party's processes to improve mutual understanding of technical, commercial and contractual requirements prior to and following, the contract award.
The outcome of this aligning and understanding of each other's requirements will be the delivery of the services that meet end-user requirements in addition to the contractor's own business objectives.
Led by Ashley Gibbs, Executive Director of the MacKay Group, with support from specialists and guest speakers, the Master Class provides practical tools, hands-on experience and international best practices in the field of remote site food and facilities management.
5-Day Master Class Programme: Procurement and Commercial Management Processes (see details in brochure)
|Day 1||Introduction to the FFM Market
Creating & Identifying Attractive Tenders
|Day 2||Creating Strategic Relationships
Tender Preparation Planning
|Day 3||Determining Contract Requirements|
|Day 4||Pricing, Profitability & Cash Flow Models|
|Day 5||Sales Proposal and Contract Review|
|"The training was focussed and had a high level of participant interaction and engagement." GM Operations, ISS Indonesia
5-Day Master Class Programme: Operational & Quality Management (see details in brochure)
|Day 1||Operational Strategy
|Day 2||Accommodation Management, Food Service, Housekeeping & Laundry|
|Day 3||Customer Service, Contract Management, Food Safety, Team Performance, Stock Control, Health & Safety, Internal Control|
|Day 4||Operational Management, HR, Purchasing & Logistics, H&S, Accounting|
|Day 5||Contract Administration|
|"The MacKay Group team have been professional, reliable and courteous and their knowledge of the operational standards of the oil and gas and mining industry has greatly benefitted Begoubitia Group." Operations Director, Begoubitia Group, Gabon